Financial Aid Office

Question pertaining to applying for aid 
Email: aidinfo@unc.edu
Phone: 919-962-8396

Cashier’s Office 

Defer charges, tuition bills, loan disbursements, enrollment holds, links to the official tuition, and fees listings
Email: cashier@unc.edu
Phone: 919-962-1368

UNC Veterans Affairs—G.I. Bill® Questions

Process to receive education benefit payments 
gibill@unc.edu

UNC ITS

Questions pertaining to Heel Mail and ONYEN accounts 
https://its.unc.edu/
Phone: 919-962-4357

Accessibility Resources and Services (ARS) 

Email: ars@unc.edu
Phone: 711-627-3529

UNC Library

https://library.unc.edu

Carolina students often use and bookmark these sites and services.   

UNC Onyen  Set up Duo 2-Step verification. Change or reset your Onyen password.  

UNC Self-Service Sign up for UNC email. Set up Multifactor Authentication (MFA) for Microsoft products. Get an alias for your UNC email address.  

ConnectCarolina Use ConnectCarolina to register for classes and check your grades, registration holds, account status, and enrollment status. 

Heelmail Check your UNC email using Heelmail. Tuition bills, course evaluations, library notices, graduation notices, and more go into your official UNC email. Make sure you check it!  

Office.unc.edu Get to all of the Office 365 applications from office.unc.edu. You can install apps for office products from this site.  

UNC Software Distribution UNC provides students access to many different software programs at discounted rates. Students get access to Adobe Creative Cloud for free.

UNC Virtual Lab Students use the virtual lab to connect to University software applications using Citrix. There are limited seats for each application. During busy times you may have to wait to access popular software.  

Identity.unc.edu On Carolina’s branding site, you can download UNC-themed Zoom backgrounds and PowerPoint templates.

The Well One of Carolina’s primary internal news sources. 

The Daily Tar Heel The student-run newspaper at UNC. It’s where you can find university-centered news. 

GoHeels Where people find all the latest UNC sports scores and updates on their favorite Carolina athletes.